Gucci replaces 2 China store managers after staff-abuse allegations
Gucci has established “direct confidential communications”
between senior management and staff after the letter was
released, the company said in a statement to Reuters.The retailer has also hired outside consultants to conduct a
comprehensive review of the situation, including “talent
recruitment and retention.”Late on Thursday, Chinese state media reported that the
Shenzhen city government was investigating the company after the
release of the letter.”Gucci has been closely monitoring recent media reports
regarding certain complaints from a small group of former
employees,” the company said.”Gucci does not and will not endorse or tolerate the alleged
malpractices,” it said.Company representatives had met local authorities in
Shenzhen on Thursday, Gucci spokesman Ben Huang said. He did not
give further details of the meeting.A number foreign companies operating in China have come
under fire in recent months for various rule violations, leading
some executives to complain privately that their companies are
subject to stricter enforcement than local Chinese firms.Earlier this week, state media reported that authorities in
the central city of Chongqing arrested two employees of Wal-Mart
and detained dozens more over alleged mislabelling of
pork products, after ordering 13 of the retail giant’s stores in
the region to close.This summer, oil company ConocoPhillips was roundly
criticised in the Chinese press for its handling of an oil spill
that occurred in June.The State Oceanic Administration has threatened to sue
ConocoPhillips, but not its state-owned partner CNOOC .’NO SHORT REST’The letter from former Gucci employees claimed the store
repeatedly rejected requests for overtime pay and required
employees to reimburse Gucci for stolen items, even though they
were insured.”It was a kind of torture for us to stand for more than 14
hours a day,” said the letter, posted on sina.com.”No short rest, water or food was allowed even for a
pregnant employee.”The company’s China operations are based in Shanghai and it
has 44 stores in China, Gucci spokesman Huang said. He would not
say how many people Gucci employs in the country.Despite the recent focus on foreign firms, local Chinese
companies haven’t been exempt from criticism.Local media often report that Chinese companies are found to
have committed serious abuses such as underpaying workers in
sweatshop conditions, using child labour and substituting fake
or toxic ingredients in food.